Getting Started

Overview

The Newark Catholic Service Hours Online Tool is an online, data-driven, centralized place for recording all service hours scheduled and worked as part of the service hours tuition program. This provides a modern, efficient, and more automated way to manage our service hours and to keep parents up-to-date with where they stand with their service hours and upcoming sign-ups. Household hours are recorded in the name of the oldest NC student within the household.

 

A summary of how parents use the system:

• Create a login / account (each parent can create their own, or a joint household login)
• Log in & view events / dates / tasks which are in need of more workers
• Sign-up to work for upcoming events / dates / tasks. During this process, parents can indicate an alternate worker if needed (e.g. if a different friend or family member will work the given shift)
• Receive automated reminder emails as the date of a signed-up shift approaches
• View an up-to-date report of hours worked within the household and a summary of future work shifts signed-up
• Receive an email if the Event Chairperson adjusts the actual hours worked to be different than the scheduled hours

Note that you must still sign in on paper when working a shift. Event Chairpersons must go into the tool after a given event date to validate the hours worked and will make adjustments to the actual hours if needed. This will be reflected in the online report you can view of your hours.

 

Note: If you have already signed up to work Bingo for a June 2012 date, using our previous Bingo sign-up tool: Your sign-ups have automatically been carried over. Once you create your new account in this new system, we’ll link your hours from the previous tool into your new account within a week.

 

When you have questions, please refer to the FAQ menu item (Frequently Asked Questions). You can also contact the school office (see the Contact Us for Support menu item).

 

Creating an Account

All users need to create an account in the system. This is a process you can complete yourself and immediately start using this tool, following the simple steps below. Note that if any of this information needs to be updated in the future, you may use the “Update My Profile” menu item at that time.

How Many User Accounts for Our Family?

Our recommendation is to have EACH PARENT create a SEPARATE user account. That way we know exactly which person is signed up to work and what their best contact information is. However, it is also acceptable to create a JOINT ACCOUNT for your household if you prefer.

 

You can have up to 3 accounts linked with your household. Note that you will be able to display all Users who are linked to your family in this system, as a security measure.

Getting Started to Create a New Account

• On the Newark Catholic home page, click on the Service Hours logo on the left. This takes you to the Service Hours Home Page.
• On that page, click on “New user” on the top right corner.

Providing the Needed Information

You need to answer the basic questions in terms of contact information, etc, and submit your information. Once this is completed, your new account is created and you can immediately start using the system. Most fields will be obvious. A few pointers are below.

• User ID: You may choose whatever you want for this. No spaces allowed. Some parents may choose to use the same User ID that they use for ProgressBook. Some people like to use their email address. You can choose whatever is easy for you to remember
• Select a Student in Your Household: Type the first and last name of your oldest student at Newark Catholic. The tool should find a match from our database. If we don’t find a match, please contact the school.
• Max Users Allowed: Please select how many User Accounts you expect to have linked to your student. For example, if the mother and father will both be creating their own accounts, choose “2”. If you are creating just a single user account for your household, choose “1”.

  This feature is for security reasons. By restricting the number of accounts linked to your student, this prevents non-authorized persons from creating new accounts later and being able to link into your service hours data.

That’s it. If no problems are found in your supplied information, your account will be created. You will receive a confirmation email at the address in your account, providing your User ID as a reminder.

 

If there are already other User Accounts linked to your household (student), all the users in the household will receive an email informing them of your account creation (as a security precaution).

You are now ready to start using the Service Hours Online Tool.

 

Security

Although the information recorded in this tool is not nearly as sensitive as financial or other personal information, we are still treating online privacy and security with care. Standard security measures include:

• not putting a list of students on the website (when creating your account, you must provide the name of the oldest student in your household and have it validated against our list)
• password encryption (no one in the school can see the actual passwords)
• automated email to all users within a household if another user links to your household (just to make sure this is not unexpected)
• being able to view the hours only for your household (after logging in)
• users specifying the maximum number of user accounts they expect within their household
• seeing a list of all users who are linked to your household (e.g. mother, father)
• office staff being able to suspend a user account if there are security concerns