What permissions does each Admin user type have?

One question we’ve heard asked is what is the difference between the various Admin user account types. Here is a quick synopsis.

 

What each Admin type can do (unique items for that admin type are colored):

 

• Other Administrators (various school staff, board members, etc.)
  • View all the reports in the system
  • Print shift schedules / sign-in sheets

   

• Event Chairpersons
  • View all the reports in the system
  • Validate (or decline) service worked
    
  • Print shift schedules / sign-in sheets
  • Update or cancel sign-ups for users (no constraint about how many days in advance)
  • Add / Change / Delete event, shift, task information
    

  
  

• Office Staff
  • View all the reports in the system
  • Print shift schedules / sign-in sheets
  • Update or cancel sign-ups for users (no constraint about how many days in advance)
  • Support users with questions — look up account info, user info, student info, etc.
  • Suspend accounts, re-activate accounts, approve admin account requests
  • Manage the student data throughout the year
  • Update which students are linked to which households
  • Assign service hours to parents, not necessarily associated to a given sign-up shift
  • Update the hours worked by a given parent for a given shift
  • Transfer hours between households
  • Print a detailed service report for every family (e.g. to send home, quarterly)
  • Do a bulk cleanup of data after the school year to remove graduates and accounts that no longer have kids in the school
  • Add / Change / Delete event, shift, task information

  
  

• Webmaster
  • All of the above
  • View the error log
  • Run a database consistency audit